PRS Concierge

PRS Concierge (Residential Development)

Monday to Friday 8.30 - 5.30

This is an excellent opportunity to join the in-house property management team of one of Ireland’s largest private developers as a front facing Concierge in a PRS residential development. Based in an exclusive upmarket resdiential develoment in North Dublin over looking the sea featuring a host of onsite amenties including a coastal walk.

This is an exciting opportunity for an experienced property professional to play a key role in the building's ongoing success. The successful candidate will oversee a mid-scale development with premium amenities, including a gym, lounge, multimedia spaces, and breakout areas.

You will be the first-person tenants, clients, and contractors will meet as they enter the building. You'll be the dynamic individual who sets the tone, creating a welcoming atmosphere while overseeing access controls, managing contractor relationships, and ensuring smooth coordination of all maintenance activities via their eLogbook system..

• You’ll ensure the reception and surrounding areas are always spotless, keeping things tidy and reporting any cleaning or maintenance tasks to the relevant contractors.

• Your keen eye for detail and proactive approach will be key to creating a seamless experience for everyone in the building.

• You will be the person who keeps everything running effortlessly

• The primary objective of this role is to provide exceptional support to the Building Management team, reporting directly to the Property & Facilities Management division.

• The ideal candidate will thrive in a dynamic, fast-paced environment, where strong planning, coordination, and multitasking abilities are crucial.

• A central aspect of the role involves managing and engaging with various key stakeholders within the premises, ensuring smooth operations and seamless communication.

• This is a public-facing position, where you will serve as a key point of contact, delivering top-tier concierge services and ensuring a welcoming, professional experience for all visitors and tenants.

Key Responsibilities

• Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of a project.

• Check in arriving visitors, providing access using security and access control system.

• Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner

• Handling communication with contractors undertaking maintenance on site.

• Managing and updating contractor log and contractor documentation via online system

• Operating the main reception phone system and inbox, including responding to all queries in a timely manner

• Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment.

• Organising meetings where requested

• Scheduling and communicating key dates and events.

• Managing car park operations i.e. ensuring arriving visitors are parked in their designated space.

• Ensuring reception operations run smoothly with consideration to GDPR guidelines.

Skills, Knowledge and Experience

• Previous experience in a customer facing role

• Ability to prioritise with good problem solving and decision-making skills

• Strong communication and interpersonal skills

• Must have excellent IT skills and software experience

• Experience in working on multiple projects simultaneously

• Have strong self-management, organisation and administration skills

• High attention to detail

• Strong team working skills

• Previous experience in a concierge role or the hospitality industry would be desirable.

Salary €35,000 + benefits