Team Administrator – New Homes Department

An exciting opportunity for an experienced administrator to join my clients highly successful New Homes team. Reporting to the Department Director, the New Homes Operations Administrator will be a highly organised individual with an ability to ensure efficient administration of their New Homes team while providing support to the department director and team members as required. This is an exciting opportunity supporting a very busy team.

Role Responsibilities:

• Prepare reports and presentations

• Maintain projection reports on a day-to-day basis and updating accounts on a weekly basis

• Report to clients

• Assisting on pitching for new business

• Maintain a working rota for part time staff, reviewing and submission of part time staff timesheets

• Handle email and phone enquiries and taking messages and redirecting calls as required

• Assist the team with day-to-day needs

• Book and schedule meetings

• Make travel arrangements

• Maintain CRM systems

• Deal with the in-house team and external parties on a daily basis

• Create and scheduling of social media posts for new homes and client projects

• Update online adverts on property portals

• Continuously review processes and identify areas of improvement within the department

• Liaise with purchasers from sale agreed to completion stages

• Ensure that the team is compliant in regulatory matters and adhering to all of the relevant provisions of the PSR Act, current Anti Money Laundering, BER and Data Protection Legislation and any other legislation relevant to property service providers.

• Prepare for development launches

• Work in a professional manner with impeccable standards in customer care.

• Attend site for launches and viewings when required

• Perform other tasks as required

Role Requirements:

• 2-3 years’ experience in a similar role

• Property experience preferred

• Ability to work on your own initiative

• Excellent organisational skills

• Attention to detail is essential

• Excellent numeracy skills

• Strong communication skills both written and verbal

• Team player who is prepared to be adaptable and flexible within the role

• Strong knowledge of Microsoft Office, including intermediate - advanced Excel and PowerPoint

• Previous experience with CRM systems

• Positive can-do attitude with a dedicated approach to continuous improvement

• Knowledge of Instagram, LinkedIn, Facebook and Twitter required